Last updated: 1 September 2026
Velora Capital (“Velora”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we may collect, use, store, and disclose personal information when you visit our website, submit an enquiry, communicate with us, request information about a property or investment opportunity, or otherwise interact with Velora Capital through our digital channels.
By using this website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with Velora Capital, we may collect information such as:
- Your name.
- Email address.
- Telephone or mobile number.
- Information you provide through contact, enquiry, consultation, property or investment-related forms.
- Property preferences, including preferred location, property type, budget, bedrooms, investment objectives, or other requirements you voluntarily provide.
- Details of communications with us, including enquiries made through WhatsApp, email, telephone, or website forms.
- Technical information associated with your use of the website, such as IP address, browser type, device information, operating system, referring pages, pages visited, and similar usage information where such information is collected by our website or analytics technologies.
- Any other information you voluntarily provide when communicating with Velora Capital.
Please do not provide personal information that is unnecessary for your enquiry.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests.
- Provide information about properties, developments, communities, developers, and real estate opportunities.
- Understand your property or investment requirements.
- Prepare or manage a personalized property shortlist.
- Arrange consultations or communications with our advisors.
- Provide real estate and investment-related advisory services requested by you.
- Communicate with you regarding relevant opportunities or services where appropriate.
- Operate, maintain, secure, and improve our website.
- Understand how visitors use our website and improve the user experience.
- Prevent fraud, misuse, security incidents, or other unlawful activity.
- Maintain business and communication records.
- Comply with applicable legal and regulatory obligations.
3. Property and Investment Enquiries
When you submit a property enquiry, request information about an investment opportunity, ask for a personalized property shortlist, or contact one of our advisors, we may use the information you provide to understand your requirements and identify relevant opportunities.
Submitting an enquiry does not create a contractual relationship, guarantee the availability of any property, or constitute a commitment to purchase, sell, lease, or invest.
Property availability, pricing, payment plans, specifications, expected returns, completion dates, and other property-related information may change and should be independently confirmed before any transaction or investment decision.
4. WhatsApp, Email and Telephone Communications
Our website may provide direct communication options including WhatsApp, email, and telephone.
If you contact us through one of these channels, information you provide may be processed through the relevant third-party communications service as well as by Velora Capital.
For example, communications through WhatsApp are also subject to the privacy practices and terms of the provider operating that service.
You should avoid sending sensitive personal or financial information through messaging services unless it is necessary and an appropriate secure method has been agreed.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, language preferences, performance, analytics, and user experience.
Cookies are small files or pieces of information stored on or associated with your device when you visit a website.
Depending on the technologies enabled on the website, cookies may be used to:
- Maintain essential website functionality.
- Remember preferences, including language or interface preferences.
- Improve website performance and usability.
- Understand website traffic and visitor interactions.
- Support security and fraud prevention.
Where required, we may provide controls allowing you to manage non-essential cookies.
You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality or experience of the website.
6. Analytics and Technical Data
We may use website analytics or similar technologies to understand how visitors interact with the Velora Capital website.
Where enabled, these technologies may process information such as pages visited, approximate geographic information, device and browser information, referral sources, and interaction patterns.
We use this information primarily to evaluate website performance, improve content and navigation, understand visitor interests, and enhance our digital services.
7. How We May Share Information
We do not sell your personal information.
We may disclose or provide access to personal information where reasonably necessary to:
- Service providers that support our website, hosting, communications, technology, analytics, customer relationship management, or business operations.
- Property developers, owners, brokers, professional advisors, or other relevant parties where necessary to respond to a specific enquiry or facilitate a transaction or service requested by you.
- Government authorities, regulators, courts, law-enforcement bodies, or other parties where disclosure is required by applicable law or a lawful request.
- Professional advisers where necessary for legal, accounting, compliance, or business purposes.
We seek to limit information sharing to what is reasonably necessary for the relevant purpose.
8. International Data Processing
Some of the technology platforms, communications services, hosting infrastructure, or service providers used in connection with our website and business operations may process information outside the United Arab Emirates.
Where personal information is transferred or processed internationally, we seek to use appropriate safeguards as required under applicable law.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records, providing requested services, resolving disputes, and satisfying legal, regulatory, accounting, or reporting requirements.
Retention periods may vary depending on the nature of the information and the reason it was collected.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have rights concerning your personal information, including rights to:
- Request information about personal data we process about you.
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in circumstances where applicable.
- Request restriction of certain processing activities where applicable.
- Object to or withdraw consent for certain processing activities where processing is based on consent.
- Request other rights available to you under applicable data-protection law.
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
12. Marketing Communications
Where permitted by applicable law, and where appropriate consent or another lawful basis exists, we may communicate with you regarding properties, developments, market opportunities, services, insights, or other information that may be relevant to your interests.
You may request that we stop sending direct marketing communications at any time by using any unsubscribe mechanism provided or by contacting us directly.
Stopping marketing communications does not prevent us from sending communications necessary to respond to an active enquiry or provide a service you requested.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, property developers, social networks, mapping services, messaging services, or other external resources.
Velora Capital does not control the privacy practices of independent third parties. When you leave our website or use a third-party service, the relevant third party’s privacy policy and terms may apply.
We encourage you to review those policies before providing personal information.
14. Children’s Privacy
The Velora Capital website and services are not intended for children.
We do not knowingly seek to collect personal information from children through this website. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or applicable requirements.
When we make changes, the updated version will be published on this page and the “Last updated” date may be revised accordingly.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
For questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:
Velora Capital
Email: info@veloracapital.ae
Phone: +971 55 571 9244
Website: veloracapital.ae